Privacy Policy
We believe you should understand exactly how we handle your personal information when you participate in our webinars and learning programs. This policy explains our approach to data collection, usage, and protection in straightforward terms.
Our Commitment to Your Privacy
At Deepfieldjournal, we've built our platform with privacy as a foundational principle, not an afterthought. Since 2018, we've maintained strict data handling practices that go beyond regulatory requirements because we believe your trust is earned through consistent action, not just compliance checkboxes.
Information We Collect and Why
When you register for our webinars or access learning materials, we collect specific information that helps us deliver a quality educational experience. Here's exactly what we gather and the genuine reasons behind each data point:
| Data Type | Purpose | Retention Period |
|---|---|---|
| Email Address | Webinar access links, session reminders, course materials delivery | Until account deletion or 3 years of inactivity |
| Name | Personalizing your learning experience, certificate generation | Duration of active participation |
| Time Zone | Scheduling live sessions at convenient times for you | While enrolled in programs |
| Learning Progress | Tracking completed modules, generating progress reports | Duration of course access plus 12 months |
| Device Information | Optimizing video playback quality, troubleshooting technical issues | 90 days after session |
We never collect or store payment card details on our servers. All financial transactions are processed through certified payment providers who maintain PCI DSS compliance standards.
How We Use Your Information
Your data serves specific operational purposes that directly enhance your learning experience. We use the information you provide to manage webinar registrations, deliver course content on schedule, track your progress through learning modules, generate completion certificates when you finish programs, and respond to your questions about sessions or materials.
We analyze aggregated participation data to improve content quality and identify which teaching methods work most effectively. This analysis uses anonymized information that cannot be traced back to individual participants. For example, we might notice that interactive Q&A segments increase engagement by 40%, prompting us to incorporate more of these elements.
Information Sharing and Third Parties
We work with carefully selected service providers who help us operate our platform effectively. These relationships are governed by strict data processing agreements that limit exactly what they can do with your information:
- Video hosting services that stream webinar content securely and efficiently
- Email delivery platforms that send course materials and session notifications
- Analytics tools that help us understand how participants engage with content
- Customer support systems that enable our team to assist you quickly
Each provider has committed contractually to use your data solely for delivering their specific service to us, maintaining appropriate security measures, and deleting information when it's no longer needed. We conduct regular reviews of these relationships to ensure ongoing compliance.
We will never sell or rent your personal information to third parties for marketing purposes. This isn't just policy—it's a fundamental principle of how we operate.
Your Control Over Personal Data
You maintain comprehensive control over the information we hold about you. Access your complete data profile at any time through your account dashboard, where you can download everything we have on file in a portable format. Request corrections to any inaccurate information immediately through your account settings. Delete specific data elements or your entire account permanently—we process deletion requests within 72 hours and send confirmation when complete.
You can also opt out of non-essential communications while continuing to receive critical course updates and session access links. Restrict how we process certain data categories if you want to limit specific uses while maintaining your account. These rights apply regardless of where you're located, though residents of certain jurisdictions may have additional protections under local regulations.
Security Measures We Maintain
We implement multiple layers of security to protect your information from unauthorized access, disclosure, or misuse. All data transmissions use industry-standard encryption protocols (TLS 1.3 minimum), ensuring information remains protected while traveling between your device and our servers. We store personal data in secured facilities with access restricted to authorized personnel who have legitimate business needs and undergo regular security training.
Our systems undergo quarterly security audits conducted by independent specialists who test for vulnerabilities and verify our controls meet current standards. We maintain detailed logs of data access and modifications, allowing us to detect and investigate any suspicious activity quickly. In the unlikely event of a data breach affecting your information, we commit to notifying you within 72 hours and providing clear guidance on protective steps.
Children's Privacy
Our webinars and learning programs are designed for adult participants aged 18 and older. We do not knowingly collect personal information from individuals under 18 without verified parental consent. If we discover we've inadvertently gathered data from a minor, we delete it immediately upon identification.
International Data Transfers
Our primary operations are based in the United Kingdom, but we use service providers located in various countries to deliver our platform effectively. When your information moves across borders, we ensure appropriate safeguards are in place through standard contractual clauses approved by relevant data protection authorities, adequacy decisions recognizing equivalent privacy protections in the destination country, or your explicit consent when required by applicable law.
Cookies and Tracking Technologies
We use cookies and similar technologies to enable core functionality and improve your experience on our platform. Essential cookies keep you logged in during sessions and remember your preferences. Analytics cookies help us understand which content resonates most with participants, allowing us to refine our teaching approach. You can control non-essential cookies through your browser settings, though disabling them may limit certain features.
We do not use cookies for cross-site tracking or behavioral advertising. The data we collect through these technologies stays within our platform and serves solely to enhance your learning experience.
Changes to This Policy
We review this privacy policy regularly to ensure it accurately reflects our practices and complies with evolving regulations. When we make substantive changes that affect how we handle your information, we'll notify you via email at least 30 days before the new policy takes effect. Continuing to use our services after the effective date indicates your acceptance of the updated terms.
We also maintain an archive of previous policy versions on our website, allowing you to review how our practices have evolved over time.
Questions About Your Privacy
If you have concerns about how we handle your personal information or want to exercise your data rights, our privacy team is here to help. Reach us at:
Email: help@deepfieldjournal.com
Phone: +44 1455 634082
Mail: 48 Furnival Gate, Sheffield City Centre, Sheffield S1 4QP, United Kingdom
We respond to all privacy inquiries within three business days and work to resolve concerns as quickly as possible.
